01 / Discovery
Discovery Call
Fifteen minutes. Where is your assistant getting stuck, what are its voice guidelines, and is this a fit? No deliverable, no obligation.
15 minutes
Start the conversation ↗Services & pricing
Evaluation, facilitation, dialogue architecture, and ongoing advisory for teams building conversational systems. Prices are starting points; scope and terms begin in correspondence.
01 / Discovery
Fifteen minutes. Where is your assistant getting stuck, what are its voice guidelines, and is this a fit? No deliverable, no obligation.
15 minutes
Start the conversation ↗02 / Diagnostics
A focused read of one conversational system — the dead ends, the generic responses, the moments a person feels unseen — plus a written paper on what to change and why.
indicative — 1 hour + report
Ask about an evaluation ↗03 / Facilitation
Working sessions with your team on elicitation, minimal encouragers, and the design of hard moments. Half day, full day, or a recurring cadence.
indicative — 2 hour session
Ask about a workshop ↗04 / Implementation
The actual writing: persona, voice guidelines, multi-turn flows, safety boundaries, and the recovery paths for users who are confused, discouraged, or embarrassed.
indicative hourly — scoped per project
Describe your project ↗05 / Advisory
A standing block of hours each month for iteration, transcript review, and advisory — or a longer contract role. Both are open right now.
monthly or contract
Talk about terms ↗06 / No commitment
Not sure what fits? Describe what you’re building and where the conversation is getting stuck. I’ll read it myself and tell you honestly whether I can help.
Direct to lchazen@gmail.com
Open the form ↗